You're driving a coach carrying elderly people. You arrive at the scene of an incident. What should you do if the emergency services have already arrived?

Explanation

"At the scene of an incident, you should tell your passengers what has happened, while reassuring them that they're not in danger. Explain to them that the emergency services are dealing with it and they should remain on the coach."

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Accepted Answer

Tell your passengers what's happening without upsetting them

Question Category: Incidents, accidents and emergencies

You're driving a coach carrying elderly people. You arrive at the scene of an incident. What should you do if the emergency services have already arrived?